⁉️ Frequently Asked Questions (FAQ)

PaperTime models are creative DIY kits that let you build your own 3D paper sculptures — from animals to modern décor. Each kit includes pre-printed or pre-cut sheets, clear instructions, and everything you need to create a beautiful handmade object.

Some models are pre-cut, others are print-and-cut templates you trim yourself. Each product page clearly states whether cutting is required.

You’ll need scissors or a craft knife, a metal ruler, paper glue with a brush, and a cutting mat or thick cardboard. Everything can be found in our Accessories section.

Each model has a difficulty level from ★☆☆ (easy) to ★★★ (challenging). Mini models take about 30–60 minutes, while larger ones can take several hours — perfect for slow, mindful crafting.

Easier models can be built by children aged 7+ with adult supervision. Complex ones are ideal for teenagers and adults who love creative challenges.

We use premium Italian graphic paper — durable, FSC-certified, and beautifully textured. Every kit is designed and produced locally in the Czech Republic.

You can hang it with a small nail, attach it using nano tape, or place it on a shelf. Avoid humidity and direct sunlight to preserve color and shape.

Orders ship within 1–2 business days. Delivery times:
• Czech Republic: 2–4 days
• Slovakia & EU: 3–6 days
Need it faster? Email info@papertime.eu and we’ll try to speed it up.

Yes, we ship across Europe. For destinations outside the EU, please contact info@papertime.eu for a custom quote.

Once your parcel ships, you’ll receive an email with a tracking link to follow your delivery.

Please allow up to 6 business days. If it still hasn’t arrived, email info@papertime.eu with your order number — we’ll check it immediately.

We’re very sorry if that happens. Send us your order number and a short description or photo to info@papertime.eu, and we’ll send a replacement right away.

Yes! You can ship directly to your recipient and add gift packaging during checkout. We never include prices in gift parcels.

Yes — our digital gift cards are sent instantly by email and can be used for any product in our store.

Of course! Write your message in the “Order Notes” at checkout and we’ll include it in your package.

Yes, within 14 days of delivery. Please contact info@papertime.eu before returning anything so we can assist you.

If your order hasn’t shipped yet, email info@papertime.eu with your order number and we’ll cancel it for you.

Send us photos and your order number at info@papertime.eu. We’ll replace the item or refund you immediately.

Every kit includes a printed guide. You can also visit our Assembly Guide page for photos and videos.

No worries! Paper is forgiving — you can re-fold or repair with a little glue. If unsure, email info@papertime.eu and we’ll guide you.

Absolutely! Use water-based paints or markers to decorate. Many of our customers enjoy creating personalized color themes.

We love partnerships! Send your business info to info@papertime.eu and we’ll send you wholesale details.

Yes — we design custom gifts and branded kits for companies and events. Email info@papertime.eu with your idea.